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FAQ

General

The programme is open to all full-time National University of Singapore (NUS) staff members, between the ages of 21-70, who are interested in tracking and improving their sleep patterns, physical activity, and reducing sedentary behaviour. You will be required to:

  • Undergo blood draws
  • Install the required study apps on your smartphone (Android 11.0 or up, or iOS 16.0 or later)
  • Agree to receive prompts and announcements on WhatsApp

The study duration spans 15 to 16 months based on your start date.

You are required to first register and onboard individually. From mid-December 2026, we will send you a notification to let you know how to complete the group registration.

NUS Health is supported by the NUS Office of the President and has been reviewed and approved by our Institutional Review Board (NUS-IRB-2026-395).

Participation is entirely voluntary. All health, activity, and survey data are strictly confidential and used solely for research purposes. Your individual data will never be shared with your reporting managers, department heads, or NUS Human Resources.

Technology

No. You will be assigned a personal Oura Ring and granted full access to Oura’s app. Our dedicated Z4IP app is entirely free of charge for the duration of the study. When you complete 80%+ of the programme to keep your assigned Oura Ring which includes free Oura Membership valid till August 2028.

All tracking data from your Oura Ring, questionnaires, tests and assessments are strictly confidential and securely stored in compliance with NUS research data policies. Your data will only be used to calibrate your personalised goals and track your health progress. Identifiable data will not be shared with human resources or affect your employment evaluation.

This study has been approved by NUS IRB: NUS-IRB-2026-395.

Commitment

NUS Health is designed to fit into a busy professional routine. While your Oura Ring tracks your activity automatically in the background, you will need to sync the ring daily and complete a quick, 1-minute well-being questionnaire daily. In addition, every 6 months you will be required to undergo blood and urine tests, optional continuous glucose monitoring, alongside function and physical assessments. You will also be required to complete longer questionnaires that will be sent to you occasionally.

We require participants to wear the ring for a minimum of 20 hours daily. You should wear it for as much of the 24-hour day as is practical, removing it only for charging or during specific activities where the ring might be damaged or cause injury (such as lifting heavy objects or contact sports).

Every 6 months, you will undergo blood and urine tests as well as functional assessments, to establish and track your biological baseline and progress. These checkpoints are scheduled in advance to minimise disruption to your workday.

We do not collect or have access to any email content, subject lines, or recipient details. We only collect metadata timestamps (date and time sent). This helps us understand how the timing and volume of workplace communications relate to employee stress, sedentary patterns, and recovery.

Yes, Z4IP will follow your phone’s time zone. Ensure that your phone is in the time zone of where you are located in. You can continue the programme when travelling.

Upon collecting your Oura Ring, you will sign a loan form. If you choose to withdraw from the study at any point, you will be required to return the ring within 2 weeks of your withdrawal date. If you have received ballot tickets, they will expire on the date of your withdrawal.

If you tender your resignation during the study, your participation will be discontinued. You will need to return your assigned Oura Ring to the study team. There will not be any penalty or loss of incentives already gained, but all existing ballot tickets will be forfeited for upcoming ballots upon the date of withdrawal. Any data collected during your active participation will be retained for final analysis.

Please report the loss immediately to the team at nushealth@nus.edu.sg. You will also be required to lodge an official police report and email a copy to the team and we will assist you with the next steps.

Incentives

You have complete flexibility! You can join as an individual, or you can team up with your colleagues in groups of 5 to 10 to work toward your goals together.

Individual Goals: Reaching your personalised targets unlocks entries into our monthly individual cash reward ballots.

Group Goals: If you join a team you unlock entries into separate, quarterly group cash reward ballots.

Further details will be provided once you are onboarded into the programme.

Complete 80%+ of the NUS Health programme and the Oura Ring is yours to keep with Oura Membership valid till August 2028.

You will be able to continue sharing your Oura data with us until August 2028, should you choose to do so. This will allow us to study the long-term effects of our programme.

Support

Don’t worry! Our dedicated support team is available to help with any hardware replacements or app sync issues. You can reach out to us at nushealth@nus.edu.sg. Enrolled participants will also have access to direct support via our official NUS Health WhatsApp chat (details provided upon onboarding).

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